*By creating an account you are signing up to receive our emails and can unsubscribe at any time.
Are Candylab toys safe?
We use only solid beech wood, water based, non toxic paints, a little bit of plastic, metal and real rubber. Our cars comply with the safety requirements of the Consumer Safety Improvement Act of 2008 (ASTM F963), Australian and NZ safety regulations, as well as European toy safety requirement EN71 parts I and II. We regularly test our toys to fully comply with current regulations. Our toys are tested in CPSIA - accredited labs. For more information please contact us directly at firstname.lastname@example.org
What about defects?
We heard even ’69 Chargers occasionally broke down during warranty, but in our case it will be easier to fix. Send us back the defective vehicle within 30 days of purchase, and we’ll replace it with a new one off the assembly line.
Sure looks Glossy. Will it chip?
With everyday play it will scuff, dent or scratch, and that is how we prefer them honestly. It means it’s fulfilling its purpose as a toy and it makes us happy. Alternately, if you will keep it on a shelf and just dust it off from time to time, it will stay glossy for ever and ever.
Is it ok to chew on the cars?
While non-toxic, it is not okay to let little ones chew, lick, gnaw or otherwise try to consume the toys. Please keep them out of their mouths at all times. They are 3+ rated after all.
How do I clean the cars?
Any carwash will do. Kidding, don’t do that. Just wipe them with a damp cloth—a few drops of soapy water is fine too.
How does the 'First Time Order Discount' work?
First off.. Welcome to Candylab! As a new customer you have access to 10% off your first order. Please keep in mind the discount is not applicable on brand new items, as well as our already discounted sets. To receive the 10% off discount code, please subscribe to our mailing list using your email. Once you receive your code, make sure to use it at checkout! Happy Shopping!
My kids play rough. Will these break?
Depends on how good they are with woodworking tools. But barehanded, there isn’t much they can do aside from taking the rubber tires off. If something does break or comes loose, let us know immediately so we can send a replacement. Email email@example.com for fast response.
Does Candylab price match when a new sale is launched?
Unfortunately, no. We cannot accommodate any price matching within our site when we launch a sale. The price that the product was purchased at is the price we will acknowledge.
Can I combine multiple discounts at checkout?
Sorry! We love our Candylab customers, but we do not allow discounts to be combined at checkout.